How long should I pre order?

We usually have classic products in stock. Depending on the availability, you could order the same day or 1-2 days ahead of time with limited selection.

If you want something special , please order 1-2 weeks ahead of time.

For events and weddings, please order 1 month ahead of time.

How long do the fresh cut flowers last?

It depends on a few factors,  the variety of the flowers, how you take care of them, the temperature , the location, etc. Typically, fresh cut flowers last 4-14 days in water depending on their varieties. Some flowers are especially short in vase life, e.g. peony, hydrangea, lilac, dahlia, etc. Some flowers have a very long vase life, like orchids, carnations, mums etc. If the flowers are arranged in floral foam, then their life will be largely shortened. 

Is the arrangement in the photo exactly what will be delivered?

Each flower arrangement or bouquet is unique. It will be different each time. You could see our styles and choose your color theme and price range.

What areas do you deliver to?

Great Vancouver Area

Can I get same-day delivery?

We offer same day delivery to Richmond, Vancouver, Burnaby

Can I pick a specific delivery time?

Yes, there is an extra charge depending on situations, Please call for immediate help (778-223-7157)

Is in-store pick up available for orders purchased online?

Yes, please call for immediate help (778-223-7157)

Can I make a change to my order?

Yes, you could exchange or refund within 24 hours.

No refund after 24 hours. You can exchange but limited choices.

Will you contact the recipient?

Yes, drivers will do so at their convenience.

Will my flowers be left if no one is home?

Drivers will leave it at the door for houses if no one is home.

Can I come to visit the store and choose?


Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

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Other inquiries? Let's chat.